Privacy Statement

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase, register for membership, or contribute a donation through our website, we collect the certain personal information which you provide as part of completing the transaction process such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for delivery, or process a return, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How do I withdraw my consent?
If after you opt in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at info@itel-india.org or mailing us at the address in the Contact section.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.

SECTION 4 – PAYMENT

We use Razorpay for processing payments. Neither we nor Razorpay store your card details on their servers. Your data is encrypted through the Payment Card Industry Data Security Standard (PCI‑DSS) during payment processing. Your purchase transaction data is only used as long as necessary to complete your transaction. Once completed, the transaction information is not stored.

Our payment gateway adheres to PCI‑DSS standards as managed by the PCI Security Standards Council (a joint effort of Visa, MasterCard, American Express, and Discover). These requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please review Razorpay’s terms and policies at razorpay.com.

SECTION 5 – THIRD‑PARTY SERVICES

In general, third‑party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third‑party service providers, such as payment gateways, have their own privacy policies in respect of the information we must provide to them for your purchase‑related transactions. We recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

Some providers may be located in—or have facilities located in—a different jurisdiction than you or us. If you proceed with a transaction that involves such a provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

Once you leave our store’s website or are redirected to a third‑party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links. When you click on links on our Website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.